Troubleshooting problems with off-campus access to library databases

Possible problems:

  • Did you enter your campus OtterID and password, the ones you use to log in to Windows when using computers on campus? If you are a current CSUMB student, faculty or staff member you should already have a OtterID and password. If you do not have an account or you need assistance with the login process, please consult the IT OtterID Help Page.
  • Are cookies enabled on your browser software? For Internet Explorer, check the settings in Internet Options under the Tools option on the top-line menu.

If you are still having problems, fill out the form below and we will get back to you shortly.

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